Terms and Conditions

Last Updated: 9/21/2026

These Terms and Conditions ("Terms") govern your use of the Kawaii Klaws website and any services, promotions, rewards programs, party bookings, and related offerings provided by Kawaii Klaws.

By accessing or using our website, you agree to these Terms. If you do not agree to these Terms, please do not use our website.

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About Kawaii Klaws​​

Kawaii Klaws operates claw machine arcade locations and provides information regarding gameplay, prizes, events, promotions, party bookings, rewards programs, and related services.

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Website Use

You agree to use our website only for lawful purposes.

You may not:

• Use the website in any way that violates applicable laws or regulations

• Attempt to gain unauthorized access to the website or its systems

• Interfere with the operation or security of the website

• Use automated tools to scrape, copy, or collect website content without permission

• Submit false or misleading information through forms or bookings

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We reserve the right to suspend or terminate access to users who violate these Terms.

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Promotions and Offers

From time to time, Kawaii Klaws may offer promotions, discounts, rewards, giveaways, or special offers.

Unless otherwise stated:

• Promotions have no cash value.

• Promotions cannot be combined with other offers unless expressly permitted.

• Promotions may be modified, suspended, or discontinued at any time.

• Promotional offers are subject to availability and applicable restrictions.​

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Any promotion-specific rules will take precedence over these Terms if a conflict exists.

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Rewards Program

Participation in any Kawaii Klaws rewards or loyalty program is subject to the following:

• Rewards may only be redeemed according to program rules

• Points, stars, rewards, and benefits have no cash value.

• Rewards may expire as specified by the program.

• Accounts suspected of fraud, abuse, or misuse may be suspended or terminated.

• Kawaii Klaws reserves the right to modify or discontinue its rewards program at any time.

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Party Bookings and Events

Party reservations may be subject to separate booking policies, including deposits, cancellation policies, rescheduling requirements, occupancy limits, and guest conduct requirements. 

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A party booking is not confirmed until payment has been received and the booking has been accepted by Kawaii Klaws. By booking an event, you agree to provide accurate information and comply with any applicable event policies communicated by Kawaii Klaws.

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Kawaii Klaws reserves the right to modify or cancel bookings due to circumstances beyond our reasonable control, including facility issues, emergencies, or safety concerns.

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Arcade Gameplay and Prizes

Gameplay

Gameplay, credits, tokens, cards, or other forms of arcade play may be subject to specific terms, pricing, or restrictions communicated at the time of purchase. Prices, gameplay offers, machine availability, and prize selections may vary by location and may change without notice.

All gameplay purchases are subject to the policies displayed at the applicable Kawaii Klaws location. Unless otherwise stated, gameplay purchases are non-refundable.

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Kawaii Klaws reserves the right to:

• Rotate or replace prizes

• Remove damaged or unavailable prizes

• Adjust machine settings as necessary for maintenance, gameplay, or operational purposes

• Refuse prize redemption in cases of fraud, abuse, or system error

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Any machine malfunction, gameplay issue, or prize dispute will be reviewed by staff on a case-by-case basis. Staff may request information about the machine, gameplay, or transaction in order to investigate an issue.

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Prizes

Claw machine and arcade games involve an element of skill and do not guarantee a prize on every play. Prizes available at Kawaii Klaws may vary by location and are subject to availability. Prize selections, quantities, and values may change without notice.

Kawaii Klaws reserves the right to establish reasonable limits or restrictions regarding prize redemption, including limits based on prize availability, machine capacity, or applicable promotional terms. 

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Prizes may not be exchanged for cash unless otherwise required by applicable law or expressly stated by Kawaii Klaws.

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User Content and Submissions

If you submit reviews, photos, comments, testimonials, or other content to Kawaii Klaws, you grant Kawaii Klaws a non-exclusive, royalty-free license to use, display, reproduce, and share that content for marketing and business purposes.

You represent that any content you submit does not violate the rights of others.

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Intellectual Property

The content on this website, including but not limited to logos, graphics, images, designs, and branding is the property of Kawaii Klaws or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use content without prior written permission, except as permitted by applicable law.

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Third-Party Links

Our website may contains links to third-party websites or services.

Kawaii Klaws is not responsible for the content, policies, or practices of third-party websites. Accessing third-party sites is at your own risk.

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Disclaimer of Warranties

The website and its content are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Kawaii Klaws makes no warranties regarding:

• Website availability

• Accuracy of information

• Uninterrupted operation

• Freedom from errors or viruses

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Limitation of Liability

To the fullest extent permitted by law, Kawaii Klaws shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:​

• Use of the website

• Inability to access the website

• Participation in promotions

• Rewards program participation

• Reliance on website information

Nothing in these Terms limits rights that cannot be waived under applicable law.

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Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, damages, liabilities, claims, and reasonable expenses arising from your violation of these Terms or your unlawful or unauthorized use of our website or services.​

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Privacy

Your use of the website is also governed by our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, and protect personal information.

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Changes to These Terms​

Kawaii Klaws may update these Terms at any time. Updated versions will be posted at the top of this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

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Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles. 

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Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at: marketing@kawaiiklawsco.com

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